Once the order has been shipped, a tracking number will be sent to you automatically. We should be able to provide the order tracking code within 5-7 days after your order has been placed.
Pending - Your order is currently pending to track.
Your order may have recently shipped. It often takes a few days for the tracking system to sync with the location of the order.
In Transit - Your order is currently on its way to you.
Alert - This may occur for various reasons: incorrect or incomplete address, address not found, etc.
Please contact us at support@lumierevisuals.com right away.
Expired - Your tracking status is out of date.
Delivered - Your order has been delivered to you!
If you have not received your package, please contact us at support@lumierevisuals.com right away.
