COVID-19 UPDATE: Lumière Visuals Continues To Operate & Fulfill Orders For Our Customers As Per Usual. As Of Now, Please Allow Additional Time For Your Order To Arrive (15-30 Days in Some Cases) And For Inquiries To Be Answered. We Appreciate Your Support And Patience. Stay Safe!

Contact Us


At Lumiere Visuals it's our aim to provide all our customers with awesome customer service to go along with our high-quality products.

Let us know if there's anything we can do to better serve you, a product you would like to see in our store, or if you would just like to say hello!

If you have a customer service related question, we encourage you to check out our help center in case your question is answered there.

You MUST contact us via email - we get too many messages alongside spam on our social media pages and we will most likely be unable to respond.

All questions, queries, and messages will be answered within 1 business day.

Customer Support Hours

Monday-Friday 9am-5pm